(Applicable for all clients engaging NKM Digital for services)

These Terms & Conditions (“Agreement”) govern the engagement between NKM Digital (“Company”, “we”, “our”) and the Client (“you”, “your”). By making the initial payment, you acknowledge and agree to the following:

1. Payment Terms
   • To begin the project, you must pay 50% of the project value upfront as an advance.
   • The remaining 50% balance must be paid before the final delivery of the project.
   • NKM Digital will not deliver or transfer the project files, website access, or any final deliverables until the full payment is received.
   • All payments are subject to applicable GST and other taxes as per Indian law.

2. Project Delivery & Access
   • Once full payment is made, the project will be delivered, and you will receive complete access and ownership of the project along with all relevant files.
   • Project timelines will begin only after the initial payment is received and required materials/content are provided by you.

3. Client Responsibilities
   • You are solely responsible for the authenticity and copyright clearance of all content, images, media, or files shared with NKM Digital for use in your project.
   • NKM Digital will not be held liable for any copyright violations, plagiarism claims, or third-party disputes arising from client-provided content.

4. Support & Maintenance
   • NKM Digital will provide 7 days of free support after final delivery. This includes:
     • Minor bug fixes
     • Technical issue resolution
     • Small updates (not exceeding the original scope)

• • Any additional work, new features, or scope changes beyond the agreed project will be charged separately, based on requirements.

5. Project Scope & Pricing
   • After initial discussions, NKM Digital will provide the final quotation and project timelines.
   • Any additional requirements raised after project commencement will be treated as new work and will be subject to additional charges and revised timelines.

6. Cancellation & Refunds
   • If you choose to cancel the project, the initial 50% advance payment is non-refundable.
   • In such cases, NKM Digital may, at its discretion, provide you with the work completed till the date of cancellation.
   • If the cancellation is initiated by NKM Digital due to unforeseen circumstances, any unutilized amount (after deducting work completed) may be refunded.

7. Force Majeure & Unexpected Events
   • In case of unexpected events such as natural disasters, accidents, pandemics, or sudden death of a team member, if the project is completed but not delivered, NKM Digital will not charge any additional fee.
   • However, the initial advance will remain non-refundable.
   • If family members or legal representatives of the client request the final project, the remaining balance must be paid in full before delivery.

8. Confidentiality
   • Both parties agree to maintain confidentiality of all project-related information, business strategies, and data exchanged during the engagement.
   • NKM Digital may showcase the final completed project in its portfolio, case studies, or marketing materials, unless the client requests in writing not to.

9. Limitation of Liability
   • NKM Digital shall not be held liable for:
     • Delays caused due to late submission of content or approvals by the client
     • Losses arising from third-party services, hosting providers, or software
     • Any indirect, incidental, or consequential damages

10. Governing Law & Dispute Resolution
    • This Agreement shall be governed by the laws of India.
    • Any disputes shall first be resolved amicably through discussion. If unresolved, they shall fall under the exclusive jurisdiction of the courts of Jaipur, Rajasthan, India.

11. Acceptance of Terms
    • By making the initial advance payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

12. Domain & Hosting Services

    12.1 Shared Hosting Access

    • If you purchase our shared domain and hosting services, please note that we will not provide individual hosting credentials, as the server is shared.

    • We use Hostinger servers to host all websites. By agreeing to our Terms & Conditions, you also agree to Hostinger’s Terms of Service.

    12.2 Hosting Renewal & Pricing

    • Hosting services are renewed on a yearly basis.

    • We will notify you one month before the renewal date.

    • If payment is not made before the renewal date, NKM Digital will not be responsible for website suspension, data loss, or deletion.

    • Our hosting prices may change on a yearly basis, in line with Hostinger’s pricing policies and currency fluctuations.

    12.3 Hosting Charges & Scope

    • The hosting cost includes only the server price.

    • Any modifications in DNS settings, domain configurations, email setups, SSL installations, or website adjustments will incur additional charges.

    • Charges may also apply if you request migration to another hosting provider.

    12.4 Security & Maintenance

    • NKM Digital is not responsible for virus attacks, malware, hacking incidents, or data breaches unless you are subscribed to our Website Maintenance Plan.

    • The client is responsible for maintaining strong passwords and avoiding unsafe plugins or scripts that may compromise the website.

    12.5 Uptime & Data Backup

    • While Hostinger provides high uptime, NKM Digital does not guarantee 100% uptime or uninterrupted service.

    • NKM Digital will not be responsible for any data loss due to server issues, non-renewal, or client-side errors. We recommend clients maintain regular backups of their websites.